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Customer Service Executive for Part Time & Full Time

Posted: Thu, 16 January, 2020, 4:55 am - FULLTIME - 3rd Floor, Shopper Plaza-2, Nr. Girish Coldrink, Next to Vimal Showroom, C.G. Road, Navrangpura, Ahmedabad

Job Description • Effectively manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/team sales targets and call handling quotas • Handle queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Role : Customer Care Executive/ Associate - Voice , Telecalling/ Telemarketing/ Telesales - Executive , Other Call Centre Functions , Other Call Centre/ Operations/ Customer Service Specialization : Any Process - International BPO Type ,Voice Process - International BPO Type Job Function : BPO / Customer Care / ITES / KPO / Telecaller Industry: CRM/CallCentres/BPO/ITES/Med.Trans Shift Time : Part Time & Full Time Walk-in Time: 10:30 AM To 06:00 PM Walk-in Venue: 3rd Floor, Shopper Plaza-2, Nr. Girish Coldrink, Next to Vimal Showroom, C.G. Road, Navrangpura, Ahmedabad, Gujarat-380009

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